Items that are damaged or defective may be returned within 30 days of purchase for a new replacement or a full refund, shipping included. Items returned for any other reasons will be given a refund, less the cost of shipping. Items that have been used or are not in the original packaging will be given a refund based on the condition of the item and less the cost of shipping.

 

Returns and Refunds for Online Sales

  • Items that are damaged or defective may be returned within 30 days of purchase for a new replacement or a full refund, shipping included.
  • Items returned for any other reasons will be given a refund less a 20% restocking fee and the cost of shipping.
  • Items that have been used or are not in the original packaging will be given a refund less a restocking fee based on the condition of the item and less the cost of shipping. Customers may direct any specific questions on returns and exchanges to scott@fancychicken.com